Refund Policy
For Medicube customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to medicubew.shop.
order problems at Medicube
The following order problems guidance applies to the Medicube storefront at medicubew.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
refund timing at Medicube
For purchases made through medicubew.shop, Medicube applies the following guidance on refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Details from Medicube on eligibility
For purchases made through medicubew.shop, Medicube applies the following guidance on eligibility. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
What Medicube customers should know about support
For purchases made through medicubew.shop, Medicube applies the following guidance on support. For return or exchange assistance, contact Support@Medicubew.shop or 2489065342.
Our approach at Medicube to condition of returns
Customers using medicubew.shop can rely on the following Medicube guidance about condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
Details from Medicube on exceptions
Customers using medicubew.shop can rely on the following Medicube guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Medicube: starting a request
This starting a request section covers orders and visits through medicubew.shop for Medicube. A return or exchange begins when you, contact us at Support@Medicubew.shop before sending the item. Once the request is approved, Medicube will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Merchant Information
Business name: Medicube
Brand name: Medicube
Email: Support@Medicubew.shop
Phone: 2489065342
Physical address: 92 Ted Turner Dr NW, Atlanta, Georgia, 30303, United States